FAQ

In the event of an emergency, please call 000 or go to your nearest emergency department. We regret to inform you that we do not accept walk-in appointments. In case an appointment becomes available, we can add you to our cancellation list if you are an existing patient of the service.

The Swift Street Medical Centre can be found at 53 Swift Street, which is at the intersection of Arthur Street and Swift Street. Our location is near the train station and has ample street parking around us. There is a ramp at the entrance for easy access.

Yes – it is a requirement that the Doctor sees you to issue a prescription or referral.

Unfortunately, we do not accept walk in appointments. You will need an appointment to see our Nurse or Doctor as they are usually booked in advance.

Yes, some Doctors in the practice are accepting new patients. Please be advised new patients require a long consultation and we require a $50 deposit upon making this booking which is then credited towards your initial consult. 

Swift Street Medical Centre has become a Mixed Billing Practice for ALL patients. Our fees reflect the time taken and the degree of complexity of each consultation. Private fees are required to be paid on the day of your consultation. Fees can be paid by Cash, Cheque, EFTPOS. Medicare rebates can be processed from the clinic at the time of payment and could take up to 48 hours or longer.

Medical certificates are available and can be requested at the time of consultation with your Doctor. If you require a special consideration certificate, please bring the necessary paperwork to your consultation. Medical certificates cannot be backdated.

No, our reception staff do not have access to your results. It is always best to discuss your results with your regular Doctor. Please book an appointment to discuss these results

If an appointment needs to be cancelled, or if you are running late please let the receptionist know at least 2 hours prior to your appointment time, to allow other patients to be seen. A non-attendance fee of $50 may be charged if you do not attend the appointment or without 2 hours notice of a cancellation.